About Us

Northeast Arc provides an inclusive and accessible environment for all persons served. Northeast Arc adheres to all applicable federal civil rights laws and is committed to a policy of non-discrimination without regard to race, color, national origin, age, disability, sex, sexual orientation, or gender identity. It does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, or gender identity.

Northeast Arc provides:

• Accommodations to individuals with disabilities to ensure they can fully participate in our programs and services. This includes, but is not limited to, physical modifications, auxiliary aids, interpreter/translation services and written information in other formats (large print or other formats).
• Language assistance services and auxiliary aids, including interpreters and translated materials, at no cost to clients with limited English proficiency (LEP).
• Equal access to our services for all individuals regardless of disability.

Individuals who believe Northeast Arc has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, sex, sexual orientation, or gender identity, can file a grievance with the Section 1557 Coordinator by:

• Mail: Northeast Arc

                  Attention: Section 1557 Coordinator

                  6 Southside Road

                  Danvers, MA 01915

• Phone: 978-924-5131
• Email: 1557coordinator@ne-arc.org

If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov; or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, DC 20201

1-800-368-1019 or 1-800-537-7697 (TDD)

Complaint forms are available here.

 Interpreting services are available upon request at no cost to ensure effective communication.

American Sign Language (ASL)      

 Spanish/Español:

Los servicios de interpretación están disponibles sin costo a solicitud para garantizar una comunicación efectiva

Portuguese/Português:
Serviços de interpretação estão disponíveis mediante solicitação, sem custo, para garantir uma comunicação eficaz.

Mandarin/普通话 / 汉语:
为确保有效沟通，可根据要求免费提供口译服务。

Cantonese/廣東話 / 粵語:
為確保有效溝通，可應要求免費提供傳譯服務。

French/Français:
Des services d’interprétation sont disponibles sur demande, sans frais, afin d’assurer une communication efficace.

Haitian Creole/Kreyòl Ayisyen:
Sèvis entèpretasyon disponib sou demann san okenn frè pou asire bon kominikasyon.

Vietnamese/Tiếng Việt:
Dịch vụ thông dịch có sẵn theo yêu cầu và hoàn toàn miễn phí để đảm bảo giao tiếp hiệu quả.

Russian/Русский:
Услуги устного перевода предоставляются по запросу бесплатно для обеспечения эффективной коммуникации

Arabic/ العربية

تتوفر خدمات الترجمة الفورية عند الطلب دون أي تكلفة لضمان التواصل الفعال.

Italian/Italiano:
I servizi di interpretariato sono disponibili su richiesta, senza alcun costo, per garantire una comunicazione efficace.

Khmer/ភាសាខ្មែរ:
សេវាកម្មបកប្រែមានស្រាប់តាមការស្នើសុំដោយមិនគិតថ្លៃ ដើម្បីធានាការទំនាក់ទំនងមានប្រសិទ្ធភាព។

Korean/ 한국어:
효과적인 의사소통을 보장하기 위해 요청 시 통역 서비스를 무료로 제공합니다.

Greek/Ελληνικά:
Οι υπηρεσίες διερμηνείας είναι διαθέσιμες κατόπιν αιτήματος χωρίς χρέωση, για να διασφαλιστεί η αποτελεσματική επικοινωνία.

Hindi/हिन्दी :
प्रभावी संचार सुनिश्चित करने के लिए अनुरोध पर दुभाषिया सेवाएं नि:शुल्क उपलब्ध हैं।

Tagalog/Tagalog:
Ang mga serbisyo ng pagsasalin ay available kapag hiniling, nang walang bayad, upang matiyak ang epektibong komunikasyon.

German/Deutsch:
Dolmetschdienste sind auf Anfrage kostenlos verfügbar, um eine effektive Kommunikation sicherzustellen.