Customer Service Hour: Monday - Friday 9:00 am to 5:00pm
Click here for full Spanish version

Toll Free Number:	800-231-5409
Customer Service Number:	978-762-8307
Time sheet Fax:	978-777-3635
All Other Paperwork Fax:	978-750-3639

 

Customer Service

DONNA RAYMOND	Supervisor Customer Service	978-624-2373 or Ext 2373
MARIELI PEREZ	Customer Service Representative	978-624-2378 or Ext 2378 (Spanish)
SHERRY LAKE	Customer Service Representative	978-624-2360 or Ext 2360
	Customer Service Representative	978-624-2375 or Ext 2375 (Spanish)
BEATRIZ TEJADA	Customer Service Representative	978-624-2370 or Ext 2370 (Spanish)
TAYLA CUNHA	Customer Service Representative	978-624-3705 or Ext 3705
JENNIFER QUINTERO	Customer Service Representative	978-624-2353 or Ext 2353 (Spanish)
	Customer Service Representative	978-624-2306 or Ext 2306 (Spanish)
JINSY BISONO	FI Assistant Director	978-624-2387 or Ext 2387 (Spanish)
VADE MOHAMMED	FI Director	978-624-2376 or Ext 2376

 

Confirmation fo receipt of timesheets:

FI is now paperless; however, if you fax your time sheets we are able to confirm that we received your time sheet based on the time you faxed it. See schedfule below for calling us:

If you faxed it:	Times to call FI Customer Service:
Friday afternoon to Sunday night	After 3:00 PM on Monday
Between Monday morning and 4:00 PM	After 3:00 PM on Tuesday
After 4:00 PM Monday yiour timesheet will be considered late	This timesheet if correct will be paid the next payroll cycle.

Confirmacion de hojas de tiempo recibidas:

En FI ahora no se imprimen papeles, pero si usted manda sus jojas via Fax, podemos confirmar si recibimos su hoja basado en el tiempo de cuando usted mando la joja por fax. Vea el siguiente jorario para su referencia:

Tiempo de envio por fax:	Horario para llamar a FI Servicio al cliente::
Tarde del Viernes a Domingo por la noche	Duspues de las 3:00 PM del Lunes
Entre Lunes en la Manana a las 4:00 PM	Despues de las 3:00 PM del Martes
Despues de las 4:00 PM del lunes su joja se considerara como tarde.	Si la jojas estan correctas, se pagaran en el siguiente ciclo de nomina.